zoom – Dataconomy https://dataconomy.ru Bridging the gap between technology and business Tue, 26 Nov 2024 13:47:10 +0000 en-US hourly 1 https://dataconomy.ru/wp-content/uploads/2022/12/cropped-DC-logo-emblem_multicolor-32x32.png zoom – Dataconomy https://dataconomy.ru 32 32 Zoom—the breakout star of COVID-19—is now an AI-focused company https://dataconomy.ru/2024/11/26/zoom-the-breakout-star-of-covid-19-is-now-an-ai-focused-company/ Tue, 26 Nov 2024 13:44:23 +0000 https://dataconomy.ru/?p=60825 Zoom has rebranded itself from “Zoom Video Communications Inc.” to “Zoom Communications Inc.” to emphasize its commitment to becoming an AI-first company. CEO Eric Yuan announced this move in a blog post, articulating a focus on enhancing corporate communications through AI-centric tools and products. Zoom rebrands as AI-first company, launches AI Companion Zoom’s AI-first strategy […]]]>

Zoom has rebranded itself from “Zoom Video Communications Inc.” to “Zoom Communications Inc.” to emphasize its commitment to becoming an AI-first company. CEO Eric Yuan announced this move in a blog post, articulating a focus on enhancing corporate communications through AI-centric tools and products.

Zoom rebrands as AI-first company, launches AI Companion

Zoom’s AI-first strategy aims to create a “federated approach” that allows users to work more productively and efficiently. The company introduced the AI Companion, a tool integrated into Zoom Workplace that assists users by summarizing meeting tasks, drafting email responses, and preparing individuals for meetings. The functionalities of the AI Companion are designed to minimize time spent on trivial tasks and enable users to concentrate on more meaningful work. According to the company, its AI advancements could potentially “free up a whole day’s worth of work” and facilitate a four-day workweek for employees.

Zoom’s pivot to an AI-first model isn’t unique, as many Big Tech companies are also investing heavily in artificial intelligence. Amazon, Google, Meta, and Microsoft are projected to allocate approximately $300 billion in AI-related capital expenditures next year, with expectations for even more significant investments by 2026, according to Morgan Stanley estimates. Microsoft recently revealed a $13 billion equity investment in OpenAI, signaling a deeper financial commitment beyond their previously stated partnership.

COVID-19 champion Zoom is now an AI-focused company
Zoom rebrands as AI-first company, launches AI Companion

Google has also embraced AI, with CEO Sundar Pichai noting that over 25% of new code at the company is now generated by AI technologies. This shift is perceived as enhancing productivity and efficiency, as generated code undergoes employee review to ensure quality. Salesforce CEO Marc Benioff has hinted at renaming his company to better align with its AI aspirations, highlighting the broader trend within the tech sector to reflect an AI-focused identity.

Despite the optimism surrounding AI integration, challenges persist in the implementation of these technologies. Microsoft’s Copilot, for instance, faced criticism following its debut, as a Gartner survey revealed that only four out of 123 IT leaders found significant value in the product.


Zoom x Suki partnership will power AI medical scribes


As part of its rebranding efforts, Zoom has expanded its service suite, moving beyond its original video conferencing functionalities. The introduction of Zoom Team Chat marked the beginning of this transition, followed by the rollout of Zoom Workplace, which includes productivity applications akin to those offered by Google and Microsoft. This full-suite solution aims to meet the needs of users who may prefer integrated tools within existing workflows.

CEO Eric Yuan has emphasized the importance of harnessing AI within these services. In a summer interview, he noted the extensive time workers spend managing calls, meetings, emails, and messages. He remarked on the potential for technology to automate these repetitive tasks through the integration of AI and Zoom Workplace solutions, ultimately enhancing productivity.

Zoom’s AI Companion 2.0, launched in October 2024, introduces improved summarization and assistance features. These enhancements are designed to create a customizable digital assistant that aligns with an organization’s specific knowledge and workflows, further streamlining employee tasks and interactions.


Image credits: Zoom

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Zoom x Suki partnership will power AI medical scribes https://dataconomy.ru/2024/10/22/zoom-x-suki-partnership-will-power-ai-scribes/ Tue, 22 Oct 2024 14:47:26 +0000 https://dataconomy.ru/?p=59440 The demand for AI medical assistants and scribes has surged over the past year, with startups in the space rapidly growing to help healthcare providers save time on documentation. Now, established players want a piece of the action. Zoom, the most popular video-conferencing platform in the U.S. for telehealth visits, is stepping into the medical […]]]>

The demand for AI medical assistants and scribes has surged over the past year, with startups in the space rapidly growing to help healthcare providers save time on documentation. Now, established players want a piece of the action. Zoom, the most popular video-conferencing platform in the U.S. for telehealth visits, is stepping into the medical AI arena with a partnership with Suki, an AI scribe startup.

Zoom enters the healthcare AI market

On Tuesday, Zoom announced its collaboration with Suki, an AI medical scribe provider, to offer doctors on its platform an AI tool that can take notes during consultations with patients. This partnership aims to streamline telehealth consultations by allowing doctors to focus on patients while Suki’s AI scribe handles the note-taking. According to Definitive Healthcare, Zoom is used for about 36% of all telehealth visits in the United States, making it a significant player in healthcare delivery.

Zoom x Suki partnership will power AI medical scribes
Zoom announced its collaboration with Suki, an AI medical scribe provider

Zoom’s CEO, Eric Yuan, has previously stated that the company is expanding beyond video conferencing and aiming to become a leader in AI tools for workplaces. This partnership with Suki aligns with that vision, integrating advanced AI capabilities into Zoom’s existing telehealth services.


5 Best AI medical scribes according to clinicians


Why Suki?

Suki, founded by Punit Soni, offers a digital assistant that helps doctors manage administrative tasks, especially medical note-taking, allowing clinicians to devote more attention to patients. Soni mentioned that Zoom evaluated all AI medical scribe startups before choosing Suki as its partner. Earlier this month, Suki secured $70 million in a Series D funding round, which will help the company expand its services and enhance its AI technology.

By integrating Suki’s technology, Zoom is enhancing the telehealth experience for doctors and patients. The AI-powered scribe listens during consultations and generates accurate notes, saving doctors from the burden of paperwork and letting them focus more on patient care.

Amazon’s One medical also Joins the race

Zoom isn’t the only big name venturing into AI-powered healthcare solutions. Amazon-owned One Medical recently announced that it is integrating AI tools to help clinicians reduce their administrative workload. Instead of partnering with an external startup, One Medical is leveraging Amazon’s in-house technology—Bedrock and AWS HealthScribe—to offer note-taking services for clinicians.

Amazon’s approach reflects its strategy of using proprietary tools to build integrated AI solutions, showing the growing interest among tech giants in streamlining healthcare workflows and improving productivity for medical professionals.

The booming AI medical scribe market

AI scribes have quickly gained popularity across both large healthcare systems and smaller clinics. These tools save healthcare providers hours of administrative work, making them attractive to doctors who would rather focus on patient care. With the rise of telehealth, such tools have become even more essential in helping doctors manage their workload.

Besides Suki, other startups in the medical scribe space are also making waves. Abridge, for instance, reportedly raised $250 million at a $2.5 billion valuation, focusing on serving large medical systems. Startups like Nabla and Ambience Healthcare are also establishing themselves in this market. Even established players like Microsoft are entering the space, with Microsoft’s Nuance providing AI-powered note-taking tools for healthcare providers.

Zoom x Suki partnership will power AI medical scribes
Suki, founded by Punit Soni, offers a digital assistant that helps doctors manage administrative tasks

Differentiation in a crowded market

Despite the crowded nature of the AI medical scribe market, investors believe there is still room for differentiation. Each company caters to specific segments of the healthcare market—for example, Abridge targets larger healthcare systems, while others are tailored for smaller medical offices. This specialization helps companies stand out in a competitive landscape.

Though there is a risk that general-purpose AI models may eventually replace dedicated AI medical scribe startups, investors are confident that these companies have enough unique features to hold their ground. For now, healthcare providers are benefiting from a variety of AI tools that enhance efficiency and improve patient care.


Image credits: Google Deepmind/Unsplash 

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How White Dudes for Harris used Zoom-raising to secure millions https://dataconomy.ru/2024/07/31/white-dudes-for-harris-zoom-raising/ Wed, 31 Jul 2024 08:46:15 +0000 https://dataconomy.ru/?p=55880 A Zoom gathering dubbed “White Dudes for Harris” morphed into a fundraising juggernaut for Kamala Harris’s presidential bid, netting a staggering $4 million. As COVID-19 forced traditional rallies and meet-and-greets into hibernation, Zoom’s accessibility and flexibility allowed campaigns to adapt and thrive. The accessibility of such events meant that anyone with a link could join […]]]>

A Zoom gathering dubbed “White Dudes for Harris” morphed into a fundraising juggernaut for Kamala Harris’s presidential bid, netting a staggering $4 million.

As COVID-19 forced traditional rallies and meet-and-greets into hibernation, Zoom’s accessibility and flexibility allowed campaigns to adapt and thrive.

The accessibility of such events meant that anyone with a link could join from the comfort of their home, leading to unprecedented participation numbers.

The digital setting allowed a staggering 190,000 attendees to join from the comfort of their own homes, a diverse mix of devoted supporters and A-list celebrities. By slashing overhead costs, campaigns can now channel more resources into critical areas, rather than logistical expenses.

This windfall for Harris comes on the heels of a banner Tuesday, marked by the unveiling of a sharp new ad and an unexpected nod from a Republican mayor in Arizona. Even JD Vance, Donald Trump’s running mate, has taken notice, acknowledging that Harris is proving a tougher opponent than Joe Biden.

white dudes for harris zoom-raising
A Zoom gathering dubbed “White Dudes for Harris” morphed into a fundraising juggernaut for Kamala Harris’s presidential bid

Who joined the White Dudes for Harris call?

The “White Dudes for Harris” call was a strategic move, featuring potential VP contenders like Minnesota Governor Tim Walz and Illinois Governor JB Pritzker, alongside U.S. Transportation Secretary Pete Buttigieg. Injecting a dose of Hollywood glamour, actors Jeff Bridges and Mark Hamill made appearances, blending politics and star power in a unique and captivating way. This unlikely mashup of policy and celebrity may be a harbinger of the evolving role of technology in modern campaigning.

“Over the course of the evening, speakers heard governors, senators, congressmen, actors and singers all speaking directly to white men around the need to organize and support Kamala Harris for president. Speakers spoke truthfully and honestly about the path ahead, the importance for us to connect with one another and the important role we can play in getting other white men to turn their backs on the dangerous, dark path Donald Trump is trying to march us down,” the press release from the organizers stated.


National public data breach exposes sensitive information of 2.9 billion U.S. citizens


As Harris’s momentum gains steam, Democrats are rallying behind her with unprecedented fervor. A staggering 170,000 individuals signed up to volunteer for her campaign in the first week, injecting a massive $200 million into her war chest. However, her ascent has also been met with scorn from Trump and his Republican supporters, who have diminished her as a diversity hire.

Undeterred, Harris’s supporters are using the power of Zoom to mobilize and fundraise. Monday’s “White Dudes for Harris” call was a deliberate response to the Republican narrative, as explained by Democratic communications consultant Brad Bauman: “Their dark vision for our future is holding all of us back. That’s why we decided to start White Dudes for Harris.” The call, which lasted over three hours, drew a constellation of A-list celebrities, including Mark Ruffalo, Joseph Gordon-Levitt, and JJ Abrams.

This Zoom-raising event is part of a broader trend, with similar gatherings taking place in support of Harris.

Recent calls have included “Black Women for Harris,” “Black Men for Harris,” and “White Women for Harris,” which collectively raised millions and attracted hundreds of thousands of attendees. A forthcoming “Cat Ladies for Harris” call is even being planned in response to a jibe from JD Vance, who derided Harris as a “childless cat lady.” The AFL-CIO is also set to host a “Labor for Harris” Zoom call on July 31, further solidifying the vice-president’s support among labor unions and members nationwide.

white dudes for harris zoom-raising
The “White Dudes for Harris” call is aimed at using the power of Zoom to mobilize and fundraise

It’s all digital now

This digital transformation offers a level of accessibility and inclusivity that was previously unimaginable. Traditional fundraisers often limited participation to those who could afford to attend in person, but Zoom-raising breaks down these barriers. The fusion of policy and celebrity within these virtual events adds a unique flavor to political campaigning. The blend of earnest political discourse with the star power of Hollywood creates an engaging narrative that captures the imagination of supporters.

While Zoom-raising allows for widespread participation, it also reduces the richness of face-to-face interactions. The tactile experience of shaking hands, the energy of a live crowd, and the personal connection of in-person conversations are lost in the virtual rooms.

The infusion of celebrity into political campaigns, while drawing attention, also blurs the lines between serious political discourse and entertainment. The star-studded nature of events like “White Dudes for Harris” can sometimes overshadow substantive policy discussions. The presence of celebrities can turn political events into spectacles, where the focus shifts from critical issues to star power.

We hope this transition is for the betterment of the world’s political process. After all, if a Zoom call can make you millions, maybe our next political debate should be on TikTok.


Featured image credit: Kerem Gülen/Midjourney

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Things got easier to do with Zoom AI Companion https://dataconomy.ru/2023/09/06/things-got-easier-to-do-with-zoom-ai-companion/ Wed, 06 Sep 2023 07:59:23 +0000 https://dataconomy.ru/?p=41304 Zoom has implemented new generative AI features in its application. The Zoom AI Companion has many capabilities, and it aims to make it easier for users to complete certain tasks,. Zoom is offering its AI Companion tool as part of standard Zoom subscriptions for paid accounts at no additional cost. This tool, previously available as […]]]>

Zoom has implemented new generative AI features in its application. The Zoom AI Companion has many capabilities, and it aims to make it easier for users to complete certain tasks,.

Zoom is offering its AI Companion tool as part of standard Zoom subscriptions for paid accounts at no additional cost. This tool, previously available as a free trial, assists with tasks like composing Zoom Chat messages and summarizing meetings, providing added value to Zoom’s paid users.

Zoom’s unique federated approach to AI is designed to deliver high-quality results by dynamically incorporating Zoom’s own large language model (LLM) in addition to Meta Llama 2, OpenAI, and Anthropic. With this approach, AI Companion can evolve and incorporate innovations in LLMs so you do not have to worry about which model to choose while getting the benefits of improved quality and performance,” says Zoom’s official announcement about the new Zoom AI Companion.

Zoom AI companion
Zoom is one of the most popular applications in its field (Image Credit)

What can Zoom AI Companion do?

The rebranded Zoom IQ, now known as the Zoom AI Companion, utilizes a combination of technologies, including Zoom’s in-house generative AI and AI models from vendors like Meta, OpenAI, and Anthropic. It is expanding its presence within the Zoom ecosystem, encompassing Zoom Whiteboard, Zoom Team Chat, and Zoom Mail.

One significant addition is the introduction of a ChatGPT-like bot within Zoom. Starting in spring 2024, users will have access to a conversational interface that enables direct interaction with the AI Companion. Users can ask questions related to past meetings and chats and delegate various tasks to them.

For instance, users can inquire about project statuses by pulling information from transcribed meetings, chats, whiteboards, emails, documents, and even third-party apps. During meetings, they can seek clarification on key points, generate and organize support tickets, and compose responses to inquiries. Like Zoom IQ, the AI Companion can also provide meeting summaries, identify action items, and highlight the next steps automatically.

Starting next spring, Zoom’s AI Companion will provide real-time feedback on users’ presence in meetings and offer coaching on conversational and presentation skills. However, users concerned about privacy and AI can choose to disable these features at any time through their account settings.

In Zoom Team Chat, users will soon have the option to summarize chat threads through the AI Companion, with auto-completion of chat sentences and meeting scheduling features coming in early 2024. Zoom Whiteboard, the collaborative whiteboarding tool, will also gain AI capabilities to generate images and populate templates in spring 2024, although the specific model powering this feature is yet to be disclosed.

Zoom AI companion
The application got more famous during the pandemic (Image Credit)

Zoom is making efforts to enhance user productivity on its platform by introducing various AI features in the coming months. The Zoom AI Companion, available to paid subscribers, will allow users to catch up on key meeting highlights and ask specific questions related to meeting discussions.

After a meeting concludes, the Companion will automatically transcribe the session and segment it into “smart chapters” while highlighting important information. It will also create summaries of meetings, emphasizing crucial topics and potential next steps.

In September, Zoom plans to release a feature where the AI Companion can assist in generating email responses, assessing the appropriate tone and length. Around the same time, it will be capable of summarizing missed chats for a broader perspective.

In the coming fall, Zoom aims to automatically enable the AI Companion to detect meeting intent through chat messages. Additionally, Zoom envisions users interacting with the AI Companion to seek feedback on presentation skills and track speaking versus listening time during meetings.

Featured image credit: Iyus sugiharto/Unsplash

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Zoom AI tools will be trained with user data https://dataconomy.ru/2023/08/08/zoom-ai-tools-will-be-trained-user-data/ Tue, 08 Aug 2023 13:03:18 +0000 https://dataconomy.ru/?p=39846 Zoom’s new terms of service enable the use of customer data to enhance Zoom AI models. Zoom AI tools can be trained with customer data according to new terms In an essential move towards advancing its AI capabilities, Zoom is seeking to train its artificial intelligence models with certain user data, as revealed by the […]]]>

Zoom’s new terms of service enable the use of customer data to enhance Zoom AI models.

Zoom AI tools can be trained with customer data according to new terms

In an essential move towards advancing its AI capabilities, Zoom is seeking to train its artificial intelligence models with certain user data, as revealed by the newly updated terms of service.

Zoom’s latest amendment to its terms doesn’t only dwell on software licensing, beta services, and compliance; it dives deeper to disclose a significant aspect of Zoom’s AI strategy. Effective from July 27, the updated terms endorse Zoom’s entitlement to use select facets of customer data to refine its AI or machine-learning models.

The specifics include the “service-generated data” that Zoom is now authorized to employ for training its AI, encompassing details like customer information on product usage, telemetry and diagnostic data, and similar content collected by the company. Uniquely, this update doesn’t offer an opt-out option.

zoom AI
The new Zoom AI policy opens some doors on usage of user data (Image credit)

While the utilization of such data is not an unusual practice among companies, the fresh terms undoubtedly signal a calculated advancement toward Zoom’s individual AI aspirations.

Coinciding with this update is the escalating public discourse concerning the degree to which AI services, including Zoom’s AI models, should be built on individuals’ data, even when it’s declared to be aggregated or anonymized. In the wide realm of generative AI, tools like OpenAI’s ChatGPT, Google’s Bard, and Microsoft’s Bing, as well as image-creation systems like Midjourney and Stable Diffusion, rely on vast quantities of internet text or images.

This broader conversation lends context to Zoom’s decision, especially at a time when lawsuits have been emerging from authors or artists claiming to recognize their original work in AI-generated content.

zoom AI
With customer consent, Zoom AI models can utilize individual customer content, aligning with both privacy and innovation (Image credit)

“You consent to Zoom’s access, use, collection, creation, modification, distribution, processing, sharing, maintenance, and storage of Service Generated Data for any purpose, to the extent and in the manner permitted under applicable Law, including for the purpose of … machine learning or artificial intelligence (including for the purposes of training and tuning of algorithms and models),” Zoom’s terms reads.

Continuing its commitment to transparency, Zoom has recently specified that customer content such as messages, files, and documents are not included in the categories used for AI training.

Zoom updated terms of service

In a blog post, Zoom stated clearly that “for AI, we do not use audio, video or chat content for training our models without customer consent.” The crux of this clarification lies in the term “without customer consent.”

A recent report from Stack Diary has drawn attention to two particular sections, 10.2 and 10.4, within Zoom’s terms of service that shed light on how the company can handle user data in relation to AI.

Section 10.2 illustrates that customers consent to Zoom’s handling of “Service Generated Data” for virtually “any purpose,” which explicitly includes “machine learning or artificial intelligence (including for the purposes of training and tuning of algorithms and models).”

Section 10.4 further cements Zoom’s rights by stating that customers “agree to grant and hereby grant Zoom a perpetual, worldwide, non-exclusive, royalty-free, sublicensable, and transferable license” to make use of their data for various applications such as “product and service development,” machine learning, and artificial intelligence.

In an added reassurance to its customers, a newly-inserted statement following section 10.4 emphasizes: “Notwithstanding the above, Zoom will not use audio, video or chat Customer Content to train our artificial intelligence models without your consent.”

zoom AI
Explicit user consent is required for Zoom AI training, specifically excluding content such as messages and files (Image credit)

In the broader context, Zoom is among several businesses actively promoting new AI-powered tools, reflecting a growing trend in the technology industry. These innovative features include a tool designed to assist users in catching up on missed meetings, and another aimed at aiding the composition of messages within its Slack-like Team Chat app. The company’s nuanced handling of customer data for AI purposes demonstrates an alignment with both technological advancement and user privacy.

Earlier in June, Zoom rolled out two innovative generative AI features — a tool that summarizes meetings and another to assist in composing chat messages. These were introduced on a free trial basis for users, offering them the autonomy to choose whether or not to use them.


Zoom launches a local data storage service – but only for the rich


However, Zoom ensures that when a user opts to enable these features, they must sign a consent form. This agreement explicitly permits Zoom to utilize their individual customer content to train its AI models, reflecting a clear policy of user consent and control.

“Your content is used solely to improve the performance and accuracy of these AI services,” Zoom said in the blog post.

“Zoom customers decide whether to enable generative AI features, and separately whether to share customer content with Zoom for product improvement purposes,” a company spokesperson stated.

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Zoom launches a local data storage service – but only for the rich https://dataconomy.ru/2023/06/06/zoom-serves-local-data-storage-premium/ Tue, 06 Jun 2023 14:36:14 +0000 https://dataconomy.ru/?p=36485 Zoom and other major American tech giants like Amazon, TikTok, Microsoft, and Google are responding to increased concerns about data safety and sovereignty, launching initiatives aimed at providing their customers with greater control over their data storage and processing. Specifically, Zoom has launched a new initiative to enhance localized data storage within the European Economic […]]]>
  • Zoom and other major American tech giants like Amazon, TikTok, Microsoft, and Google are responding to increased concerns about data safety and sovereignty, launching initiatives aimed at providing their customers with greater control over their data storage and processing.
  • Specifically, Zoom has launched a new initiative to enhance localized data storage within the European Economic Area (EEA), offering premium customers the option to select and store specific data in local data centers; additionally, it is introducing a global audit log tracking tool for better management of data subject access requests (DSARs).
  • These moves by the tech industry underline a concerted effort towards more robust data privacy and digital sovereignty, aligning with regulations like Europe’s GDPR and California’s CCPA, signaling that user data security is a priority that will continue to be closely monitored and evaluated.

Zoom, a leading video communication platform, has just launched an array of privacy-oriented features and services, responding directly to escalating concerns from customers about data safety. Amid the increasing focus on digital sovereignty, tech giants from the United States are putting their best foot forward to reassure customers across Europe of their dedication towards empowering them with greater control over their own data storage and processing.

American companies heeding the call for digital sovereignty

Amazon’s AWS cloud division has recently made a significant declaration about its commitment to digital sovereignty, catching the attention of many in the tech space. At the same time, TikTok is advancing with plans to establish localized data centers, as part of a broader strategy aimed at endearing itself to the European market. Other global players, Microsoft and Google, are also paying heed to the growing calls to align data processing more closely with their customers’ geographical and specific needs.


Enterprise data sovereignty is the latest trend, so what is it?


Zoom steps up for data localization in Europe

In this landscape, Zoom has proclaimed a fresh initiative to reinforce localized data storage within the European Economic Area (EEA), a move driven by the prevailing environment. The company has pledged to extend its premium (paying) customers the option to select and store specific data collected through its webinars, meetings, and team chat tools in local data centers, a move considered integral to its ongoing evolution.

The plan includes a tour of several major European cities, namely Amsterdam, Frankfurt, Leipzig, and Zurich, indicating the tech giant’s commitment to adapt to the region’s growing demands.

Zoom serves privacy – but only for the rich
Zoom plans to establish a dedicated technical support team for European customers opting into the program

Specialized support for European customers

To ensure a smooth execution of its new initiative, Zoom plans to establish a dedicated technical support team for European customers opting into the program. This move forms part of Zoom’s overall strategy to facilitate the implementation and adoption of its services.

New global tracking measures

In a related development, Zoom is also introducing global audit log tracking, enabling company administrators to monitor when logs are exported and deleted. A novel tool has also been introduced, positioned alongside the data residency feature in the privacy dashboard.

This tool, designed to aid administrators in managing data subject access requests and removing personal data, can tackle details such as names and email addresses that may have been collected. This aligns with the core principles of regulations such as Europe’s General Data Protection Regulation (GDPR) and its Californian equivalent, the California Consumer Privacy Act (CCPA), both of which are aimed at guaranteeing that a product’s users have access to information about what personal data a company holds about them, and can request the deletion of certain data.

Zoom serves privacy – but only for the rich
As these global powerhouses continue to evolve and innovate, their commitment to user data security will be closely watched and evaluated

Looking ahead

The recent moves by tech giants like Zoom, Amazon, TikTok, Microsoft, and Google underline a concerted effort to address the need for more robust data privacy and digital sovereignty. As these global powerhouses continue to evolve and innovate, their commitment to user data security will be closely watched and evaluated. It’s clear that the tech industry is taking strides towards respecting and implementing stricter data control policies in response to a demanding global climate.

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Zoom Settlement: Is Epiqpay legit? https://dataconomy.ru/2023/05/31/zoom-settlement-is-epiqpay-legit/ Wed, 31 May 2023 13:28:00 +0000 https://dataconomy.ru/?p=36183 Do you remember the Zoombombers? Let me refresh your memory to understand better the Zoom Settlement and Epiqpay legitimacy. Zoombombers are uninvited participants who may share inappropriate material, such as pornography, hate speech, or violent images, in Zoom meetings during the COVID-19 pandemic. You may ask, how did this happen? The United States District Court […]]]>

Do you remember the Zoombombers? Let me refresh your memory to understand better the Zoom Settlement and Epiqpay legitimacy.

Zoombombers are uninvited participants who may share inappropriate material, such as pornography, hate speech, or violent images, in Zoom meetings during the COVID-19 pandemic. You may ask, how did this happen? The United States District Court asked the same thing and decided that it was an error caused by Zoom. Here are the claims that Zoom was found guilty of:

  • Unauthorized sharing of users’ information with third parties through incorporation of software development kits (SDKs) in the Zoom application,
  • Unauthorized sharing of users’ information with third parties through the third-party developers’ employment of apps that can be installed and run on the Zoom platform (known as “marketplace apps”),
  • Failure to prevent unwanted meeting disruptions by third parties, and (4) misrepresentations that Zoom provided end-to-end encryption at a time when Plaintiffs allege Zoom did not,
  • Misrepresentations that Zoom provided end-to-end encryption at a time when Plaintiffs allege Zoom did not.

As a result, Zoom agreed to a $85m payout, and plaintiffs (who used the Zoom Meetings application between March 30, 2016, and July 30, 2021) started to wait for the payment. If you are not sure if you are included, you can click here and contact the Settlement Administrator. Now let’s go back to its consequences.

Zoom Settlement: Learn is Epiqpay legit and find out how to claim Zoom EpiqPay payment. Zoom Video Settlement payout date has come!
Zoom Settlement is a legal agreement reached between Zoom Video Communications, Inc. and a group of plaintiffs

It’s payback time: Plaintiffs got the following e-mail that claims it is a “Notice of Upcoming Settlement Payment” from Epiqpay. However, it is hard to believe such an e-mail in today’s insecure digital environment. So, they started to ask this question immediately, “Is Epiqpay legit?”

“Dear ,

According to our records, you are eligible to receive a payment of $32.32 in the Settlement for the matter entitled In Re: Zoom Video Communications, Inc. Privacy Litigation, Case No. 3:20-cv-02155-LB.

As Administrator for the matter, we’re sending you this courtesy email to inform you that on May 31, 2023, you will receive a payment notification email that contains a link to claim your payment electronically. Once you receive that email, you will have until September 28, 2023, to claim your payment.

Please monitor your email inbox carefully for our next email. Additional details about this matter are available at www.ZoomMeetingsClassAction.com or by contacting us via one of the following methods:

Toll free: 1-800-397-3418
Email: www.ZoomMeetingsClassAction.com/Home/Questions
Mail: In Re Zoom Video Communication, Inc. Privacy Litigation,
Settlement Administrator, P.O. Box 5534, Portland, OR 97228-5534″

Source 

Did you get the Zoom EpiqPay payment email too? Keep reading and learn if it is legit or not!


Amazon FTC settlement: Ring and Alexa privacy violations cost over $30 million


Zoom Settlement: Is Epiqpay legit?

Yes, Epiqpay is legit. On the official Zoom Settlement website, this situation is explained as follows:

“If you received an email from noreply@epiqpay.com, it is because you were determined to be eligible for a payment in a class action settlement. By default, individuals eligible for payments will receive a prepayment notification email a few days before they receive an email containing a link to claim their payment. This is normal. If you claim a payment, you will also receive one or more follow-up emails from our payment partner, Tremendous, confirming where in the process your payment is. If you do not immediately claim your payment, you may also receive one or more reminder emails.

If you have any questions about the EpiqPay email you received, please provide us with your full name and current email address so we can look up your file. If a tracking number was listed at the bottom of your EpiqPay emails, please provide to us that as well.”

Also, in a Reddit post, a spokesperson from Tremendous, the company in charge of paying out the Zoom Video Settlement, says that the emails people got are real. They explain that the email is from the court-approved settlement supervisor and that another email will be sent the next day.

Zoom Settlement: Learn is Epiqpay legit and find out how to claim Zoom EpiqPay payment. Zoom Video Settlement payout date has come!
Zoom settlement resolves a lawsuit or multiple lawsuits filed against Zoom, alleging various claims or violations.

So, if you are eligible to get the payment, you can proceed with the procedure.

How to claim Zoom EpiqPay payment?

Just follow these steps to get your Zoom EpiqPay payment:

  • Click the “Claim Payment” link in the e-mail before the payment expiry date listed in your email.
  • On the payment dashboard, choose the preferred method of payment.
  • Depending on the way you choose to pay, you may be asked to repeat your choice or give one or two pieces of information so that your payment can be processed.
  • After that, you’ll get a few emails from Zoom’s payment partner rewards@tremendous.com telling you that your payment is “in process,” and eventually if you chose that choice, you’ll get a link to your payment card.

Zoom Video Settlement payout date

Digital payments are handled quickly, but it usually takes 2–5 business days for the value of the award to reach the cards or accounts of the end user after the user chooses their preferred digital payment method. After you make your choice, you’ll start getting emails from EpiqPay and our digital payment partners that will keep you up to date on how your payment is going.

If you choose to get paid by check, it usually takes between 4 and 6 weeks for the check to arrive in the mail.

Zoom Settlement: Learn is Epiqpay legit and find out how to claim Zoom EpiqPay payment. Zoom Video Settlement payout date has come!
Zoom settlement requires Zoom to enhance its security measures to protect user data and prevent unauthorized access

Emails about digital payments for this topic started going out on May 31, 2023, and people can claim digital payments until September 28, 2023. During that time, emails about Epiq digital payments were or will be sent from the address noreply@Epiqpay.com.

Check your account for messages from that address. Due to the fact that each email account’s SPAM and junk security settings are different, users are urged to check their SPAM and junk folders in case the emails about digital payments went there.

What if you deleted the Zoom EpiqPay payment e-mail

If you didn’t choose an electronic payment option and lost or didn’t save your digital payment email, you will be sent a check automatically after the payment selection time is over. The address you put on your claim form is where your check will be sent.

You can change your address by clicking here if you need to.

Zoom Settlement: Learn is Epiqpay legit and find out how to claim Zoom EpiqPay payment. Zoom Video Settlement payout date has come!
Zoom Settlement also involves Zoom implementing additional privacy safeguards to address concerns raised in the lawsuit(s)

Insecure digital environment’s latest class actions: Equifax & T-Mobile

The credit reporting firm Equifax acknowledged on September 7, 2017, that one of its computer networks had had a data leak that had exposed the personal information of 143 million clients, which eventually rose to 147 million. These records included information about the customers’ names, residences, dates of birth, Social Security numbers, and credit card numbers, all of which may be exploited for fraud and identity theft.

Equifax agreed to establish a fund to provide customers with free credit monitoring, identity theft protection, and cash compensation of up to $20,000 per to people harmed by the event, per the deal’s conditions. Additionally, the company must pay court fees and government fines.

Take a closer look at how data breaches effects companies: Equifax Data breach settlement

Zoom Settlement: Learn is Epiqpay legit and find out how to claim Zoom EpiqPay payment. Zoom Video Settlement payout date has come!

The cybersecurity vulnerability was first disclosed by T-Mobile and was made public on August 16, 2021. According to reports, almost 77 million consumers’ personally identifiable information was stolen due to the T-Mobile data breach. This contained database data such as addresses, dates of birth, social security numbers, driver’s license numbers, unique IMEIs and identification codes for client phones, etc.

If granted, the $350 million T-Mobile deal will represent US history’s second-largest payment for a data breach.

Take a closer look at how data breaches effects companies: T-Mobile Data Breach Settlement

Other settlements that made the news this year: Epic Games settlementATT settlementTiktok data privacy settlementSnapchat privacy settlementand Google location tracking lawsuit settlement

Data breaches and hacks are today’s biggest problems. Check out the latest data breaches for more information:

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